Structure and functions
A review of the organizational structure, and the functions of each division, section and position.
Organizational development and management
We work with your people on how the organization is set up and run: its structure and functions, the processes that carry the work from one desk to the next, and the manuals and forms that keep them steady.
When to call us
Organizations usually call us in situations like these.
- functions overlap, or no one is sure who owns a piece of work
- documents and requests get lost between offices
- the way work is done depends on who happens to be at work that day
- a new or restructured office needs its manual of operations
What we facilitate
Process mapping
How each process actually runs, internally and with other offices, and where it slows down or breaks.
Manual of operations
Procedures written in a clear format, traced to your mandate, with the forms, routing slips and tracking logs they use.
Management systems
How work is assigned, tracked, reviewed and improved over time.
What you receive
Each output is drafted with your team and handed over in a form your staff can maintain.
- a reviewed structure with the functions of each unit and position
- process maps and agreed process flows
- a manual of operations traced to your mandate
- the standard forms and logs the procedures use
How it runs
Gather
We study your mandate, structure, positions and current ways of working, and find the gaps.
Map
In workshops, your staff map the processes as they run today and agree how they should run.
Document
We draft the structure, procedures and forms with your team, and review them with management.
Approve and improve
The manual goes through your approval process, and we agree how it will be kept up to date.
Grounded in our guidebooks
The method draws on our guidebook on formulating manuals of operations for ministries, offices and agencies.
Guidebook · in preparation
MOP Formulation Guidebook for BARMM Ministries, Offices, and Agencies
Guidebook · in preparation
Systems Change in the Bangsamoro
Fees
Consultancy is quoted for each assignment after a scoping discussion.