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Digitalization, AI and knowledge management

We work with your managers and staff on the digital and knowledge management systems the institution needs, and on using AI where it genuinely helps, while authority and accountability stay with people.

When to call us

Institutions usually call us in situations like these.

  • work still moves on paper, and documents are hard to find
  • systems have been bought, but few people use them
  • staff already use AI tools without rules on sources, review and approval
  • what the institution knows leaves with the people who leave

What we facilitate

  • Where the office stands on systems, data, skills and connectivity, and what to do first.

  • Processes moved onto digital systems and platforms that staff can run and maintain.

  • How documents, decisions and lessons are kept, found and reused.

  • Where AI helps, which tasks it may do, who reviews its output, and the office policy that governs it.

What you receive

Each output is drafted with your team and handed over in a form your staff can maintain.

  • an office readiness assessment
  • a digitalization roadmap with priorities and owners
  • an office AI policy with an approval matrix
  • a pilot plan and record for the first workflows

How it runs

  1. Assess

    We review current systems, processes and skills with your staff.

  2. Prioritize

    The team agrees which workflows to digitalize first, and the rules for using AI.

  3. Pilot

    We set up and run a bounded pilot with the people who will use it.

  4. Review and scale

    The pilot is reviewed, and the roadmap is updated before the next step.

Grounded in our guidebooks

The method draws on our guidebooks on AI in governance and legislative work. We also built and run our own digital learning platform.

Fees

Consultancy is quoted for each assignment after a scoping discussion.