Competency standards
The competencies each role needs, connected to work assignments and performance review.
Capacity building and human resource development
We work with your leaders, HR staff and supervisors on what each role needs to do well, where people stand today, and how their development is planned, supported and checked.
When to call us
Institutions usually call us in situations like these.
- training is planned course by course, without a picture of what each role needs
- performance reviews do not lead to development plans
- supervisors are promoted for their technical work and need support to lead people
- the institution is growing, and new staff need a clear path to doing the work well
What we facilitate
Needs assessment
Where people and units stand against those standards, and the gaps that matter most.
Development plans
Individual and unit development plans that combine training, coaching and practice at work.
Supervision
Feedback, coaching, check-ins and performance evaluation that supervisors can run themselves.
What you receive
Each output is drafted with your team and handed over in a form your HR staff can maintain.
- competency standards for the roles in scope
- a needs assessment with priorities
- individual and unit development plans
- supervision tools: feedback, coaching, check-in and evaluation templates
How it runs
Define
We agree the roles in scope and draft their competency standards with your people.
Assess
Staff and supervisors assess current performance against the standards.
Plan
Development plans are agreed, with training, coaching and assignments at work.
Support
We coach supervisors and review progress with HR at agreed points.
Grounded in our guidebooks
The method draws on our guidebooks on supervision and complete staff work, and connects to our training.
Fees
Consultancy is quoted for each assignment after a scoping discussion.